We wanted to say what a great experience it was building a home with Thompson. The only downside is that we have no horror stories to relate at parties. We appreciate all that you did during and after the building of our home. The speed at which it sold and the interest generated by its listing is a testament to the great job we all did in designing and building it
We love our home and I hope that we can build another one at some point!! We loved the building process and Brian did such a great job!
Our experience with Thompson Customs Homes has been exceptional since the first day we met Brian Thompson. From the selection of colors, materials and finishes to the incorporation of design changes and improvements, we have been consistently treated with the utmost courtesy, patience and professionalism by every member of the Thompson staff throughout the build-out and purchasing process. Their approach to a customer is based upon a genuine desire to win a friend and client for life, something that one may expect from a family member as your home builder, but most certainly exceptional in our experience!
Thompson Custom Homes completed my new home in the city of Piney Point in 1999. I have been very happy with the house and the quality of its construction. Mr. Thompson was flexible and cooperative in every aspect of the transaction from contract negotiation to change orders. He, his employees and sub-contractors made my homebuilding experience a pleasant one. Based on my experience I am happy to recommend Thompson Custom Homes.
First, thank you very much for the attic structure repair which your people did on our house with so much expertise, so quickly and with so much friendly effort to make sure the job was done right and the we were satisfied and informed all the way.
It has been almost 11 years since the house was first finished and yet your supervisor, Kurt, came to evaluate the problem the next day after I called you and the following day he arrived with two framers and a load of materials. Later another supervisor also came. The repair was completed within hours. Your response was above and beyond what anyone would expect from any builder.
It is clear to me from this occasion and earlier events that one of your many business talents lies in the selection of people. Everyone involved demonstrated that they genuinely cared about our home and wanted to please us.
Thanks again to you, Kurt and the crew.
As a first time custom home buyer we didn’t know the process. Thompson Custom Homes helped us with a referral to an architect and gave us advice on how to make the most of our experience. The house, start to finish, was completed within 9 months. Their staff was professional after the move in, being easy to contact and answer additional questions. Ultimately, if we moved again and chose to build new construction, we would contract with them again.
We selected Brian Thompson as the builder for our Tanglewood area home based upon examples of his work and the feeling that he would be fair and reasonable to deal with. This proved to be the case. Brian Thompson and his staff worked hard to satisfy our needs and we are very proud of the end result. Brian stayed involved and was responsive to any problems that came up before and after move in. We would certainly recommend Thompson Custom Homes to anyone seeking a custom home builder.
Thompson Custom Homes is a professional builder who delivers a quality product at a fair price. We had a positive experience in building our house in 2004 and would contract with Thompson Custom Homes again if the opportunity arises.
I would HIGHLY recommend Thompson Custom Homes as a potential builder. Brian Thompson has more that demonstrated that his company is capable building the finest of homes. I can't say enough about his professionalism and that of his support staff.
We have been extremely impressed with the quality of work that went into the construction of our home. With the construction of a new home, you can expect issues to arise where communication and service is key. Their attention to detail has been amazing. Thompson Custom Homes surpassed any expectation that we might have had in dealing with things that arose in a timely and professional manner. Words cannot describe the pleasure and joy we derive from our home. We highly recommend Thompson Custom Homes to anyone considering building.
The Ormiston family will always be grateful to you and Thompson Custom Homes for helping us bring our dream home to realization. Dina and I often sing your praises and heartily recommend Thompson Custom Homes to all who ask.
When asked about my experience building a home, I always reply “I would love to build another home with Brian Thompson.” It was a year I enjoyed thoroughly and from which I learned a great deal about building, setting and accomplishing goals, and managing people. From day one Brian referred to my soon to be new house as my “dream home,” and IT IS. Everyone associated with Thompson Custom Homes shared Brian’s goal of creating my dream home.
From the first meeting with the architect to checking on me shortly after my move in, Brian was always involved never more than a phone call or email away. Burt Doucette, my project supervisor, was my day-to-day new best friend. He patiently explained every step and process, held my hand when needed, and made sure I found exactly what I wanted for my home. No question was unanswered, no request too small, and he always had time for me. After moving in, Jorge Medina became my next best friend. He made sure the tiny things I missed before moving in were taken care of and patiently solved any problems I discovered.
I have now been in my dream home for nine months and could not be more pleased with it. Brian still calls periodically to be sure everything is working well and when I have a problem, I call Brian, Burt, or Jorge. I am convinced the three of them can take care of anything and will continue to do so. In a world where customer service is almost a lost art, Thompson Custom Homes makes building a wonderful, special experience.
I would be delighted for anyone considering building with the Thompson Custom Home family to come by and see my dream home.
When we decided to build our dream home, we decided to work with the best in Houston. We hired Ed Eubanks as our architect; McDugald-Steele for our landscape architect; and Thompson Custom Homes as our builder.
We worked closely with Thompson Custom Homes for three years creating not only our dream home but a true work of art. Thompson provided wonderfully skilled artisans that created our striking formal patterned wooden flooring, beautiful plastered walls, high-tech advanced home technology and detailed intricate woodworking.
Our guests marvel at the incredible end result.
In selecting a builder, there are many factors. But, we believe the two most important are “the true commitment to the client” and “issue resolution”. In our situation, we had a great experience. Brian Thompson and his team were committed to get the job done and do it right.
In addition, there are always issues in a complex construction project, but the manner in which we solved the problem was professional, detailed and delivered an incredible result with limited angst. With Thompson, we know we made the right decision.
Thompson provided tremendous value in the design phase. They offered advice that added significant value and appeal. In addition, Thompson provided timely assistance on issues unrelated to original construction over a year after we were in our home.
We no longer live in our dream home. One year after we moved in, a family, unsolicited, loved our home as much as us. They made us an offer we could not refuse and now we are searching for another property. By the way, that offer we could not refuse will ultimately include Thompson building us another home.
The process of building our home was wonderful from beginning to end. We feel our experience was as memorable as it was mostly due to our choosing Thompson Custom Homes. When I chose Brian and his staff to execute our plans, I was nervous because most friends told me building a home would be difficult and unenjoyable. We had the complete opposite feeling. At each phase of the home building process we became more educated and more excited. The project ran on time and we were always in the loop for meetings and became very close with the staff. I can confidently say that Brian and his staff are people I care for and they care for my family and I. They treat each project with genuine thought and enthusiasm. I cannot wait to build my next home and the one decision that has already been made is we will use Brain and his team at Thompson to build it!
I have the unique opportunity to tour and assess the construction values of the city and region's finest homes, designed by the most studied architects and engineers, dressed by the most creative designers, and put together by the most detailed-oriented and perfection seeking builders. Brian Thompson without a doubt is among the elite builders. It simply doesn't matter what plan you have or decor you imagine if you don't work with a builder who can relate to your dream and share in the desire to make it reality. From the straight forward craftsman-style home to the intricate and ornate recreation, I never fail to be more impressed by Brian's work and would jump at the opportunity to have him build my home.
We were moving from Colorado and had to rush Brian Thompson and the people at Thompson Custom Homes to get us our certificate of occupancy. Consequently, after we bought the home and moved in, it still had a number of punch out items left to accomplish. Thompson methodically worked through the list over the next few months and continued to promptly repair minor items even after we had been in the house for more than a year. The home is beautiful, well built, has won certain home builder’s awards and was even featured in Beautiful Home magazine. Brian and his team build a quality of home unlike any other in Houston and we would recommend his work to anyone considering building a high end home in our city.
Our homebuilding experience with Thompson Custom Homes has been excellent. Not only do they build beautiful homes but they are built strong and stand the test of time. We have been living in our home for 7 years and still feel it is new. The layering process of building and attention to detail is very evident when you survey our home. Recently, we had a leak at the second story outdoor balcony and my first call was to Brian. He and I still have an open friendly relationship where I can ask him questions or advise. He had his crew sent over to assess the damage and concluded it was a flashing problem that he was responsible for. He had 4 crews come in to undo all of the damage and piece by piece put it back together. This had to be done to his satisfaction and at his cost. Even though we are well out of warranty! It is hard to find good men that stand behind their work and their company to do what is right. We feel blessed he has built our home and that we crossed eachothers path and became friends.